FAQs

1. How can I pay for my order?

  • We offer several payment options, including bank transfers, Zelle, Venmo, and all major credit cards. Please note that a 3.5% processing fee is applied for credit card transactions.

2. Where is your shop located, and how do I receive my purchase?

  • We are a virtual shop based in Destin, FL, and we hand-deliver our products directly to our customers by the Main Street Destin Park without any additional charge.

3. Do you offer delivery? What is your delivery range, and is there a charge?

  • Yes! We offer delivery within a 20-mile radius around town. A delivery fee is applicable on most cases, and it varies based on the distance.

4. Do you ship your products outside of Destin?

  • Currently, we only operate within Destin and do not ship our products. Our arrangements are made with fresh and fragile materials, and we want to ensure their quality upon delivery.

5. Are your products customizable?

  • Yes, all our products are handmade and fully customizable. We take pride in creating unique arrangements tailored to your preferences.

6. Can you work with different budgets and specific client preferences?

  • Absolutely! We can create beautiful arrangements to fit any budget and cater to specific client specifications.

7. Are your edible products suitable for individuals with food allergies?

  • Please be aware that our edible products may not be suitable for people with certain food allergies. Contact us to discuss any specific concerns or dietary restrictions.

8. What is your refund policy?

  • Unfortunately, we are unable to offer refunds as our products are customized based on client specifications.

9. Can I expect the product to look exactly like the photos on your website?

  • While our photos provide an idea of the final product, variations may occur due to the availability of specific flowers or materials. Rest assured, we strive to create arrangements that maintain the overall style and theme.

10. Can you decorate a product I provide to create an arrangement?

  • Absolutely! We can transform items provided by clients into beautiful arrangements. Contact us to discuss the details and possibilities.